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Pink Angels Office Services Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients, suppliers, business contacts and prospects and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Pink Angels Office Services is a Limited Company registered in Wales under company number 07992974.

Registered address and trading address: 9 Nevill Street, Abergavenny, Monmouthshire, NP7 5AA

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data. It covers our clients, suppliers and staff.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about you use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

Name; Gender; Address; Email address; Telephone number; Business name; Job title; Profession; Payment information; Information about services that you have expressed an interest in;

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for providing and managing your account, supplying our services to you and communicating with you. This may include responding to emails or calls from you.

Your personal/business details are required in order for us to enter into a contract with you.

7. How Long Will You Keep My Personal Data?

We keep personal data for as long as is necessary in the case of any claim made against us and for as long as UK Legislation dictates.

8. How Do You Ensure The Security Of My Personal Data?

Pink Angels Office Services takes it’s responsibilities as a Data Processor very seriously. We are registered with the Information Commissioner in the UK in accordance with the provisions of the General Data Protection Regulations. Further details of the registration are available at www.ico.org.uk. We are also registered for Money Laundering Regulations and have Cyber Essentials Accreditation. Cyber Essentials is a government-backed, industry supported scheme to help organisations protect themselves against common cyber attacks. More information can be found on their website www.cyberessentials.ncsc.gov.uk.

We ensure that the appropriate policy, training, technical and procedural measures are in place to protect our manual and electronic information systems from data loss and misuse, and only permit access to them where there is a legitimate reason to do so.

9. Who Do You Disclose Personal Data To?

We store your personal data on a number of databases provided by third parties (i.e cloud based storage solutions, telephone management system and on accounting software etc) and provide some personal data to our registered accountant for accounting purposes. We only supply personal data where necessary and only for the purposes of supplying you with our services and for us to run our company. Where we store or disclose personal data to any of our third parties, it will be in full compliance with all aspects of the Act. We would never provide your data to a third party (apart from outlined above), without your express permission.

10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details

Email address: info@pinkangelsofficeservices.co.uk
Telephone number: 01873 777309
Postal Address: 9 Nevill Street, Abergavenny, Monmouthshire, NP7 5AA

11. Changes To This Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available in an updated privacy notice.